Privacy Policy for Off The Record Child Custody

Effective Date: July 20, 2025

1. Introduction Welcome to Off The Record Child Custody (“Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, interact with our content, or purchase coaching services.

By using our website and services, you agree to the terms of this Privacy Policy.

2. What Information We Collect We may collect the following information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information voluntarily provided by you.
  • Case Information: Details shared during intake, coaching sessions, or communications relevant to your custody situation.
  • Payment Information: We use third-party processors (e.g., Stripe, PayPal) and do not store your full payment details.
  • Technical Data: IP address, browser type, device identifiers, cookies, and usage data.

3. How We Use Your Information We use the information we collect to:

  • Provide coaching services and customer support
  • Process payments
  • Improve our website and offerings
  • Communicate with you (e.g., scheduling, updates, newsletters if opted-in)
  • Maintain internal records
  • Comply with legal obligations or respond to lawful requests

4. Confidentiality & Communication

  • All information shared during coaching sessions is treated as confidential.
  • Communications with Off The Record Child Custody are not protected by attorney-client privilege.
  • We may be required to report child abuse, threats of harm, or other mandated reporting incidents to appropriate authorities.

5. Sharing of Information We do not sell, rent, or trade your personal information. We may share information:

  • With third-party service providers (e.g., payment processors, scheduling tools)
  • If required by law, legal process, or government request
  • To protect the rights, safety, or property of Off The Record Child Custody or others

6. Data Retention We do not retain client records beyond what is necessary to fulfill the purpose of collection or legal obligations. If you would like your data deleted, please contact us. We will comply unless retention is required by law. Off The Record Child Custody does not maintain long-term coaching session records and reserves the right to delete all communication and intake data at any time.

7. Security Measures We use reasonable administrative, technical, and physical security measures to protect your information. However, no transmission or storage system can be guaranteed to be 100% secure.

8. Cookies & Tracking Technologies We may use cookies, pixels, and analytics tools to understand how users engage with our website and to improve your experience. You can disable cookies in your browser settings.

9. Minors Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Your Rights Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent (if previously given)
  • Lodge a complaint with a data protection authority

11. State-Specific Privacy Rights Certain U.S. states (such as California, Virginia, Colorado, Connecticut, and Utah) provide additional rights to residents, including the right to know, access, correct, or delete certain personal information, and the right to opt-out of certain data uses. If you are a resident of one of these states and wish to exercise your rights under applicable law, please contact us at hello@offtherecordchildcustody.com. We will respond in accordance with state-specific privacy laws.

12. Disclaimers & Limitations of Liability

  • Off The Record Child Custody provides coaching only and does not offer legal advice or representation.
  • We are not responsible for actions taken based on our materials or coaching.
  • You assume all responsibility and risk for your decisions and outcomes.
  • To the fullest extent permitted by law, we disclaim all warranties and limit liability for any direct or indirect damages.

13. Changes to This Privacy Policy We may update this policy at any time. Changes will be posted on this page with the updated effective date.

14. Contact Us If you have questions about this Privacy Policy or your data, please contact: hello@offtherecordchildcustody.com